IE Still has Problems

After users reported problems with the recent patch of Internet Explorer, Microsoft offered a way to work around the unexpected bug.

Microsoft Offers Work-Around IE's Problem

Microsoft released a critical security patch for Internet Explorer last Tuesday, fixing some bugs in the browser. However, soon after users installed it, they began reporting that Internet Explorer would crash when visiting certain websites. Windows would then report that 'Internet Explorer has encountered a problem and needs to close'

Microsoft has offered a technical work-around for Internet Explorer users who have found their browsers crashing after installing a recent set of security patches. Microsoft now says that the problem is not widespread and affects certain custom installations of Internet Explorer 6 on Windows XP, Service Pack 2.

Users who have experienced this problem can fix it by making some tweaks in the Windows Registry, described in this Knowledge Base article.

Microsoft did not say what kind of customization would cause the bug, and company representatives were not immediately available for comment.

Some newsgroup users are speculating, however, that the issue may be related to antivirus software. Symantec and McAfee users who have been experiencing the problem have been able to resolve the issue by uninstalling the security update and then uninstalling their antivirus software, installing the update and then reinstalling their AV products, said Frank Saunders, a Windows user who has been following discussion of the issue.

The Internet Explorer patch associated with this problem -- MS07-069 -- is considered to be the most important of last week's updates because it fixes four critical vulnerabilities in the browser.